How we handle your personal data when you shop with Allurix Jewellery, and the choices you have.
This Privacy Policy explains how Allurix Jewellery (“we”, “us”, “our”) collects, uses, discloses and protects your personal data. It applies to this website and to purchases made at our physical store. We handle personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”). By using this website, placing an order, or otherwise giving us your personal data, you acknowledge this policy.
We use your personal data to:
We rely on your consent for most of our processing. For some purposes we may rely on “deemed consent” under the PDPA (for example, passing your delivery details to a courier so your order can be delivered) or on exceptions permitted by the PDPA, such as processing reasonably necessary for security, fraud prevention, or our legitimate business interests, and processing required by law.
We only send marketing messages if you have chosen to receive them. You can withdraw your consent at any time by using the unsubscribe option in a message or emailing us at hello@allurix.sg. We will act on your request within a reasonable time. Even after you opt out, we will still send you non-promotional messages about your orders.
We do not sell your personal data. We share it only as described below:
Some of our service providers may store or process your personal data on servers located outside Singapore. Where we transfer personal data overseas, we take reasonable steps to ensure it is given a standard of protection comparable to that under the PDPA.
We keep your personal data for as long as needed to fulfil your order and provide after-sales support, and longer where we need to for legal, accounting or tax reasons (transaction records are generally kept for at least five years). When we no longer need your data, we securely delete or anonymise it.
We use reasonable administrative, technical and physical safeguards, including access controls and encryption of data in transit, and limiting staff access to what they need. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Subject to the PDPA, you may:
To make a request, email hello@allurix.sg. We may need to verify your identity, and we may charge a reasonable fee for an access request as allowed by the PDPA. We aim to respond within 30 days; if we cannot, we will tell you when to expect a response. Withdrawing consent may mean we can no longer fulfil an order or provide after-sales support to you.
Our website is intended for adults. If you are under 18, please use it only with the involvement of a parent or guardian. We do not knowingly collect personal data from children under 13; if you believe a child has given us personal data, contact us and we will delete it.
Our website uses cookies and similar technologies for essential functionality and to measure how the site is used. You can control or delete cookies through your browser settings; blocking some cookies may affect how the site works.
Our website may link to third-party sites and services (for example, our payment/BNPL providers, WhatsApp, and social media). We are not responsible for their content or privacy practices; please review their policies.
We may update this policy from time to time. The current version is always posted on this page with its last updated date. If we make a material change, we will take reasonable steps to notify you.
Questions, requests or complaints about your personal data can be sent to:
Allurix Jewellery
Email: hello@allurix.sg
WhatsApp: Chat with us
If we cannot resolve your concern, you may contact the Personal Data Protection Commission of Singapore at pdpc.gov.sg.
